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Service Delivery Manager, UK

Company

Maximus

Location

, , united kingdom, , , united kingdom

Type

Full-time

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

This is a hybrid role, offering a 50/50 balance between remote working and onsite in St Helens. Due to the onsite requirement, candidates must be within a commutable distance.

The Service Delivery Manager (SDM) is responsible for the performance & achievement of TPLs within a specific area, providing leadership to a team of Health Practitioners (HP’s) and non-clinical employees, driving compliance, consistency and quality whilst striving for the best possible customer experience.

Accountabilities

  • Jointly monitoring both operational and clinical perfor...

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