Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes

Required Skills

• Bilingual (English and French)
• Strong background in IT Cloud operations and governance
• Experience handling onsite offshore delivery models and managing distributed teams
• Excellent interpersonal and communication skills
• Strong understanding of ITIL processes (Incident, Problem, Change, and Service Request Management)
• Proven ability to manage complex service environments with multiple stakeholders and vendors
• Experience in customer relationship management and managing s...