Service Delivery Manager

Permanent role based in Helston, Culdrose, offering £68,000.

We are seeking a Service Delivery Manager with experience in service delivery management and ILS delivery frameworks. The successful candidate will work alongside a market-leading Defence and Aerospace company and be responsible for delivering sustainment activities to the programme, ensuring timely and effective services.

Responsibilities

• Act as the primary point of contact for the Sustainment Organisation and programme, building and maintaining strong relationships to understand their needs and expectations.
• Be accountable for the delivery of the agreed Sustainment activities, including Logistics, Deployed Operations, Service Management and Trade Compliance.
• Create, own and maintain Business Continuity Plans (BCPs) for the sustainment function.
• Own and maintain the sustainment risk register, ensuring risks are assessed, owned and ...