Contract: Professional Services, Production & Technology
Hours of work: 40
Contract Type: Permanent
We are seeking a Service Delivery Manager to take full responsibility for the daily operation and management of ISS employees on the client’s site, ensuring that all operations and processes align with customer needs and ISS standards.
Acting as the Senior Point of Contact (SPOC), you will drive service excellence and ensure the delivery of high-quality facilities management services.
We are looking for an experienced professional with a strong Facilities Management (FM) background, ideally with a Hard FM or technical bias, who can lead multi-service teams within a small account environment.
You will leverage a deep understanding of the customer’s business to create value, while supporting customer retention and growth.