As a Service Delivery Manager, you will bridge technical feasibility and customer success by managing end-to-end delivery of telecommunication services, including Dark Fiber, Layer 1 (DWDM), and Layer 2 (Metro Ethernet). You will act as a Subject Matter Expert (SME), ensuring solutions are delivered on time, within budget, and to high-quality standards, driving business success for both customers and LWS Network. Responsibilities Project Leadership & Delivery Lead and execute delivery and migration projects from initial customer order through final handover to ensure seamless service implementation. Create and monitor project timelines to meet all tasks and milestones, achieving delivery KPIs on schedule. Serve as the technical and process Subject Matter Expert for assigned projects, guiding customers and internal teams to ensure technical accuracy and process compliance. Facilitate coordination meetings with Sales, Sales Engineering, Delivery, and Network Operations teams to align on ...