We are looking for a highly organised and proactive Service Coordinator to join our team on a 12-month fixed-term contract to cover maternity leave. This role is key to ensuring the smooth coordination of service and maintenance activities, supporting engineers and clients while maintaining high standards of customer service.
The successful candidate will be responsible for scheduling engineers, managing service requests, coordinating maintenance visits, and ensuring service delivery runs efficiently.
Key Responsibilities:
* Allocate jobs to field techs & subcontractors
* Handle calls & schedule maintenance
* Manage technician timesheets & job packs
* Update client portals & contracts
* Hit maintenance KPIs & support ops managers
* Raise POs & coordinate subcontractors
What You’ll Need:
* Strong admin & IT skills
* Organised, adaptable, and a great communicator
* Reliable with a proactive attitude
What...