About this Role
Are you a Service Controller looking for a new role, or an experienced scheduler or service coordinator looking for a fresh challenge? This Service Controller position in Garforth within our Material Handling Business Unit is a fast-paced, customer-focused role where you will coordinate field-based engineers and keep operations running smoothly.

• Allocating breakdown and maintenance jobs to engineers, ensuring maximum efficiency
• Handling incoming calls and emails, logging jobs accurately and professionally
• Managing customer expectations while delivering excellent service at every touchpoint
• Monitoring repair costs, raising quotations, and ensuring work stays within budget
• Maintaining accurate system records and supporting day-to-day service administration

About You
You are organised, proactive, and confident communicating with customers and colle...