The Service and Maintenance Admin Branch Manager is responsible for overseeing the administrative, operational, and financial performance of the service and maintenance branch. This role ensures efficient job coordination, high-quality customer service, effective team leadership, and adherence to company standards and procedures.
Minimum requirements:
- Matric
- Diploma or Degree in Business Administration, Operations Management, or related field (preferred)
- Valid driver’s license required.
- Oversee the full service and maintenance job lifecycle (quotations, job allocation, execution, invoicing, and closure).
- Ensure all service jobs (breakdowns, maintenance, and supply-only) are processed efficiently and within SLA.
- Monitor job progress and ensure timely completion.
- Implement and maintain operational procedures and workflows.
- Ensure optimal sched...