🍁 SearchCanadaJobs.com

Service Analyst - Egypt

Company

Alliage

Location

Egypt, Egypt

Type

Remoto

Key Responsibilities



  • Manage and respond to technical support tickets (SLA, follow-up, prioritization)

  • Collect and consolidate data for the KPI dashboard (ticket time, NPS, Installation Check-list, Spare parts revenue, and warranty claim)

  • Assist in preparing monthly/weekly reports and management presentations

  • Contribute to continuous improvement initiatives focused on cost reduction, stock optimization, and operational efficiency

  • Support spare parts and warranty orders


Required Qualifications



  • Previous experience in administrative roles, customer service, or technical support

  • Experience with dental chairs and CBCT/OPG

  • Strong organization, attention to detail, and communication skills

  • Intermediate skills on Microsoft Office

  • Fluent in English


Desirab...

🍁 Ready to Apply?

Take the next step in your Canadian career

Apply Now