Primary role is to serve salespersons or clients at the customer service counter or reception counter.
Process documents, collect commission (cash, cheque or online payments), sell merchandise, use POS system, and handle office equipment (nets/credit card machine, copier machines and computer terminals at the free seating area).
Perform data entry using in‑house systems (REMSPlus2, Admin module, e‑submission) and external systems (IRAS, HDB, CEA).
Manage walk‑ins, emails and telephone enquiries.
Frank mail and deposit at SingPost.
Collect and distribute mail.
Open and close the office, meeting rooms and training rooms.
Perform any other ad‑hoc duties as assigned.
Requirements
GCE O Level and above.
Preferably someone who has work experience in customer service duties.
Excellent phone etiquette and good communication skills.