Dealership:L0424 Suburban Buick GMC of Troy



Suburban Buick GMC of Troy!

Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!

Responsibilities:
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
+ Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
+ Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
+ Prepare repair orders (RO), obtaining approval signatures and entering RO into service dat...