Service Advisor

Company

TRUSTY CARS LTD.

Location

singapore, singapore

Type

Full-time

            Responsibilities  Provide guidance and support to customers regarding vehicle maintenance and repair services, encompassing the following tasks: 
Facilitate the check-in and check-out process for customers’ vehicles. 
Conduct test drives with customers to identify any additional concerns or issues. 
Manage all documentation related to cost estimates, repair quotes, and vehicle history records. 
Offer recommendations on best practices, such as service intervals, warranties, and maintenance procedures. 
Monitor the progress of service and repairs, and proactively update customers on the status. 
Follow up with customers to ensure their overall satisfaction with the completed work. 
Possess the ability to troubleshoot basic vehicle faults and problems. 
Gather feedback and encourage customers to leave positive Google reviews. 
Conduct thorough Pre-Delivery Inspections (PDI) to ensure the quali...
        

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Service Advisor

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