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Service Advisor

Company

Snapjob Inc.

Location

quezon city, metro manila

Type

Full-time

On-site - Quezon City • Full-time • 3-5 Yrs Exp • Bachelor

Job Description

  • Act as the primary point of contact between customers and the service department.
  • Understand customer needs and provide recommendations for repair and maintenance services.
  • Create and manage service orders and follow up on progress with customers.
  • Ensure customer satisfaction by addressing queries and resolving issues promptly.
  • Maintain knowledge of product service offerings and any service promotions.

Requirements

  • Educational Qualifications: Bachelor’s degree in Business, Automotive Technology, or a related field.
  • Experience Level: 3–5 years of experience in a customer service or automotive service advisor role.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Skills and Competencies: Ability to troubleshoot and handle customer inquiries eff...

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