Main Purpose of the Job

• Assist customers with service and maintenance needs.
• Ensure customer satisfaction with vehicles and the dealership.
• Act as a liaison between service/repair departments and customers.
• Resolve all customer complaints effectively and professionally.

Qualifications

• Grade 12 (Matric)
• Code B Driver’s License (Essential)
• Computer Literacy (Essential)
• Kerridge System Knowledge (Desirable)
• Knowledge of vehicle legislation, consumer law, and trade practices (Essential)

Experience Required

• Minimum of 3 years’ experience in the motor industry in an administrative or service advisor role.

Key Job Outputs

Book in Vehicles for Service or Repair

• Review job cards in preparation for the day.
• Greet and assist customers.
• Book in vehicles using standard checking and re...