Guest Experience & Wine Education

• Deliver engaging, educational, and memorable guest experiences that deepen appreciation for the winery’s wines, philosophy, and estate history.
• Lead immersive private tours and wine tasting experiences.
• Develop and present informative and interactive wine education sessions tailored to diverse audiences.
• Provide personalized wine recommendations based on guest preferences to enhance the experience and connection to the brand.

Team Leadership & Staff Development

• Serve as a key extension of the management team, providing leadership, expertise, and support in daily tasting room operations.
• Design and implement internal training programs to enhance staff product knowledge, service quality, and wine sales acumen.
• Mentor junior team members and foster a culture of continuous learning and excellence.
• Support t...