Job Summary

The Senior Web Operations Manager is responsible for overseeing the day to day operations of web production programs and ensuring successful delivery of client requirements. This role works closely with client representatives, Operations Managers, and internal teams to drive operational efficiency, manage performance, and ensure quality execution of web and creative projects. The position also leads strategic planning and supports team development through coaching and leadership.

Key Responsibilities

Oversee daily operational activities of assigned programs and ensure alignment with client requirements and delivery timelines.

Coordinate with client representatives and internal teams to ensure efficient use of manpower, systems, and processes.

Develop strategic plans and execute operational initiatives together with Operations Managers and the Operations Head.

Implement and maintain an effective performance management system by setti...