Head of Client Strategy is a senior level position responsible for a portfolio of platinum clients across the team. This role integrates subject matter and industry expertise across operations. It requires an in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and external customers.

**Responsibilities:**

+ Responsible for a portfolio of highest intensity platinum clients acting as their advocate and owning the client experience relationship end to end across geography and product.
+ Simplifies the client experience and eliminates delays by taking ownership of cross-regional and cross-functional issues, navigating the global organization, and mobilizing the appropriate resources to ensure a timely and satisfactory resolu...