Location: Montreal (100% On-site)
Plan, conduct, analyze, and report on qualitative and quantitative usability studies.
Conduct or oversee research reviews, competitor reviews, and benchmarking exercises to uncover applicable insights for projects.
Lead the creation of research artefacts like information architectures, journey maps, storyboards, and data visualizations.
Establish how clients' refreshed brand identity will be supported and communicated across digital touchpoints.