Shape the future of technology at BMO as a Senior Technology Relationship Manager. Lead vital IT operations and foster teamwork and innovation across functions.
This senior position focuses on ensuring service levels are met and managing infrastructure and application support. You will coordinate incident management, mentor staff, and provide strategic insights to enhance operational efficiency. Engage with both internal teams and external partners to boost overall performance.
Key Responsibilities:
• Supervise technical infrastructure and application services
• Execute and monitor incident resolution for critical issues
• Lead deployment activities and support change initiatives
• Cultivate talent and manage team performance effectively
• Provide strategic recommendations based on operational data
Requirements:
• 7-10 years of relevant IT or business experience
• Comprehensive understanding of IT operations management
• Advanced communication and influ...