- Customer Centricity -



Maintains a positive and professional manner, even in challenging situation.



Ensuring all the parts are returned.



Good rapport-making skills and supports the shop manager to attain customer satisfaction.



- Technical Management -



Perform vehicle diagnosis (e.g., electrical, air-conditioning, mechanical, and etc.).



Perform vehicle mechanical repairs (e.g., under chassis, suspension and drivetrain)



Perform vehicle maintenance (e.g., Oil change, rake cleaning, fluid replacement)



Ensure multi0brand maintenance interval is set according to manufacturer's standards. (e.g., German, American, Japanese and other European).



Continuous learning of existing technical and new technical specifications of vehicle in order to improve and expand skills and knowledge.



- Workshop Quality Management -



Responsible in ensu...