Job Title: Senior Technical Support Engineer
Location: Bangalore, India
Required Skills: Customer Front
● Willing to work flexible and varying shift times including weekends and evenings
● Excellent written and verbal communication skills
● Ability to work well in a diverse team environment
● Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (SAML, LDAP, RADIUS, etc.)
● Experience working with Firewall Central Management Systems
● Experience working with a multi-factor authentication security system (tokens, certificates, CAC cards, and similar)
● Working knowledge of Security services (IDS/IPS, Firewalls, etc.)
● Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required
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