• Strong communication skills and able to lead calls with multiple teams engaged, with good probing skills.
• Understanding of Incident and Problem Management processes, to perform Root cause analysis on Major Incidents.
• Understanding of ITIL.
• 5-6 years of experience in IT, experience in Support/Problem Management is a plus.
• Azure fundamentals knowledge is a plus.
• Knowledge about Sunrise Clinical Manager (SCM) is a plus.

Mindpool Technologies Limited is one of the renowned development and digital marketing firm with a decade long experience. We design strategies and solutions that are tailored specifically to your business vision. What makes ...