Job Description:

We are seeking an experienced and highly skilled Senior Technical Manager to provide expert guidance, strategic oversight, and technical leadership across our Workers’ Compensation portfolio. This role plays a critical part in ensuring high-quality claims management, strong compliance, and outstanding performance outcomes across the organisation.

As a senior leader, you will drive continuous improvement, uplift technical capability, influence strategic decision-making, and partner closely with internal stakeholders, including our Legal team to ensure best practice across the scheme.

Key Responsibilities

• Identify and drive continuous improvement across technical practices

• Ensure claims teams meet performance and APA targets

• Work with the Legal Manager to develop and implement performance strategies

• Lead entitlement and forensic review activities, including fraud identification ...