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Senior TechLead - Contact Center Platforms 80-100%

Company

Sunrise

Location

zürich, zürich

Type

Full-time

At Sunrise, we think bigger, go further and create new ideas. For us working culture means achieving great things together. It’s where respect and innovative ideas combine with real teamwork – every voice counts, every perspective makes us stronger. Our passion spurs us on to try new things and grow continuously. Sound like you? Then join our success story.

Join our IT Customer Relation Platforms team and take the lead in shaping the future of Sunrise’s Contact Center platforms. As a Senior Tech Lead, you will drive innovation and ensure seamless customer interactions powered by cutting‑edge CCaaS technologies. You will work at the intersection of technology, business, and operations, making a direct impact on customer experience. A key highlight: you will own a mission‑critical platform used every day to serve thousands of customers.

Your Challenge

  • Own and lead the Contact Center, Chatbot, Voicebot platforms, including architecture, roadmap, and c...

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