đ„ Weâre Hiring: Senior Tech Services Engineer (WFA)
Weâre looking for a seasoned technical operator who thrives in complex environments, owns their craft, and elevates the people around them. Â
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If youâre the engineer others turn to when things get messy, this is your seat.
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What Youâll Own
- Advanced Support Delivery: Solve the tough stuff. Lead structured escalations. Keep client environments stable, secure, and humming.
- Mentorship & Technical Leadership: Guide junior engineers, reinforce standards, and help shape a highâperformance technical culture.
- Client Onboarding & Projects: Drive smooth transitions, support project execution, and ensure clients feel the impact of great engineering.
- Operational Excellence: Spot inefficiencies, refine SOPs, strengthen documentation, and push continuous improvement.
- Systems Reliability: Administer, optimise, and troubleshoot across Micros...