Report to and coordinate with Assistant Manager Operations and collaborate closely with portfolio services stakeholders to manage all analytics work of direct reports
Provide direction and perspective to direct reports to attain team goals and deliverables
Demonstrate granular knowledge of the different tools, utilities and processes used by the team to execute and manage process improvement and quality assurance processes
Demonstrate knowledge of equity and fixed income terms and analytics at a conceptual and application level
Manage the business queue and perform queue management
Run effective operations under normal circumstances and within the confines of a BCP
Set and manage team workload and accountabilities to maximize team productivity and output
Implement performance metrics to capture specialist’s performance and contributions to overall team success