About the Role
The Systems Engineering Lead is responsible for guiding a dedicated team of Systems Engineers. The incumbent will contribute to designing optimal system configurations, planning hardware installations and upgrades within complex systems and applications. This role provides strategic direction on project planning, scheduling, methodologies, and activities aligned with capacity and budget considerations. The position also involves ensuring rapid incident response, problem escalation, and effective troubleshooting using multiple system management and problem management tools. Additionally, the Lead will mentor team members, provide technical expertise, and foster best practices.
Responsibilities:
Collaborate with technical teams, stakeholders, vendors, and cross-functional groups to develop, coordinate, and deliver high-quality solutions while effectively communicating and escalating issues as needed.
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