Why join Marshall Land Systems in this role:
As a Senior Customer Support Manager (Project) working within the Managed Support Services Team. You will be leading the delivery of Through-Life Equipment Support Contracts associated mainly with UK Government, and other NATO signatories, using Project Management best practices utilising Functional Specialists throughout MLS. In this role, you’ll take ownership of day to day project delivery, ensuring programmes are delivered on time, within budget, and to the highest quality standards while working within a collaborative and fast paced support environment.
Your responsibilities in this role include:
Manage the support contract, ensuring appropriate use of resources to deliver the required scope of work within agreed deadlines.
Project deliverables & requirements across all functions. These are to be clearly articulated, documented and shared across MSS and the wider organisation as appropriate.
Manage and res...