Sr. Supervisor - Hospital Services

Kansas City Area

Day Shift & Good Benefits

I. Job Summary

Under direction, oversees all activities of the Hospital Services Technicians. Manages the time schedules and collection efficiency of the Hospital Services Technicians.

II. Essential Duties and Responsibilities

+ Selects, trains, manages and develops an effective and efficient Services staff. Manages the time schedules and collection efficiency of the On-Site Service Technicians, ensuring the appropriate number of staff to sup-port services needed
+ Provides site supervision of On-Site Service Technicians at multiple locations
+ Coordinates delivery and pick-up with MAE, outside vendors, and others as required. Oversees the scheduling, dispatching, training, and evaluation of On-Site Service Technicians, as assigned
+ Travels within assigned area to visit client sites to proactively & professionally resolve customer service questio...