Job Purpose Drive safe, reliable, world‑class rail station operations by overseeing contractor delivery across stations, car parks, and customer services. Audit safety and service levels, coordinate events and emergency activations with stakeholders. Analyze controller logs and performance data and recommend improvements that elevate passenger experience, operational efficiency, and compliance.
Roles & Accountabilities Strategy - Develop and update station, depot, and rolling‑stock design inputs to ensure operational suitability, safety, and HSE compliance.
- Define and update station‑operation rules, procedures, and work instructions, embedding concession obligations, KPIs, and global best practices.
- Review HSQE, RSEMS/ASEMS frameworks and risk‑mitigation plans and coordinate with QHSE for operational risk assessments.
- Plan and approve annual and event schedules, operating timetables, and feeder‑bus integration, ensuri...