Job Title: Media Tech Support L3
Location: LATAM
Work Mode: remote
Hiring Mode: Mexico and Costa Rica: FTE / Brazil FTE and Contractor / Other LATAM locations contractor only.
Client: VIACOMCBS INC
Payrate: 25.00 USD
Definition
This position has the responsibility of supporting file-based workflows within the Paramount Media Technology division.Daily work obligations include responding to support requests collaborating with engineering on resolution validating solutions updating documentation.There is an expectation that team members are very self-sufficient when engaged in assignments representing the company by themselves or asking engineers for input always ensuring customer satisfaction through high quality work and outstanding client care.Strong experience in a multidisciplined team is critical as is the ability to clearly communicate complex technology solutions.