Job Summary

We are seeking experienced ServiceNow Senior Developers / Technical Consultants to support a large-scale Customer Service Management (CSM) initiative within a complex healthcare enterprise environment. This role focuses on hands‑on platform development, workflow automation, integrations, and scalable ServiceNow solution delivery. The ideal candidate is a true developer and technical consultant with strong experience across CSM and ITSM implementations, capable of operating independently while collaborating with architects, stakeholders, and cross‑functional teams.

Job Responsibilities

• Design, develop, and configure ServiceNow solutions across CSM and ITSM environments.
• Build scalable workflows, automations, and platform customizations within ServiceNow.
• Develop and maintain custom applications, integrations, and Service Portal functionality.
• Configure and support Flow Designer, workflows, subflows, and au...