The SAP Utilities FSM Lead is responsible for designing, implementing, and optimizing SAP Field Service Management (FSM) solutions for utility organizations. This role ensures successful integration of field operations, dispatching, resource planning, and mobile workforce functionality with SAP back‑end systems (ECC/S/4HANA). The FSM Lead works closely with business stakeholders, technical teams, and field personnel to deliver a seamless, efficient and digital field service experience.