Sabenza IT & Recruitment is seeking a highly experienced Senior Business Process Manager / Business Analyst to lead the redesign of Retail Workforce Management processes for a major retail environment. Candidates should have strong retail operations experience and deep knowledge of Workforce Management, including scheduling and payroll regulations. The role involves developing process maps, facilitating workshops, and identifying operational risks. This position is ideal for candidates with 8+ years in business process management and strong stakeholder management skills.
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