8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch is hiring a Senior Professional Services Consultant (Bilingual) who will lead and support the deployment of Genesys Cloud solutions, primarily for the LATAM region. This role requires deep expertise in Genesys Cloud products, along with technical implementation, support, and training responsibilities.

The ideal candidate should possess a Bachelor's degree in a relevant field and have 3+ years of experience in contact center technology. Bilingual proficiency in Spanish and English is essential, along with knowledge of various telephony configurations and contact center solutions.