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Senior Project Manager (Contact Center Transformation) - NC, IA

Company

Apex Systems

Location

West Des Moines, Iowa

Type

Contract

Job#: 3037084

Job Description:

Job Title: Project Manager (Contact Center Transformation)

Location: Charlotte, NC / Des Moines, IA – Hybrid (3 days onsite)

Contract Length: 9–12 months (potential extension or conversion)

Pay Rate: $68/hr - $74/hr

Note: We are unable to consider C2C or third-party submissions.

Role Overview

In this contingent resource assignment, you may consult as an expert to develop or influence initiatives for complex business and technical needs within Project Management. You will address unique challenges requiring in-depth evaluation, delivering long-term, large-scale solutions. This role involves providing expertise to client leadership on innovative business solutions and engaging strategically with client personnel.

Key Responsibilities
  • Lead end-to-end delivery of wave-based migrations for contact center modernization initiatives.
  • Manage the project lif...
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