+ Independently determines project scope, develops a preliminary plan of investigation, and determines project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction.

+ Initiates communication with clients to promote and explain the benefits of new and existing services.

+ Travel up to 10% is required to conduct or witness testing and support project requirements.

+ This role follows a hybrid work model, requiring a minimum of three days per week in the office.

+ Follows up on contacts from clients.

+ Communicates with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements.

+ Acts to address client concerns and to resolve complex client issues.

+ Provides technical assistance to clients in reference to product inspection and follo...