Looking for candidates with 4–8 years of experience in production support within the banking domain, with exposure to Structured Finance / Lending platforms (., LoanIQ or similar). Expectations from the role, · Ensure stability, availability, and resilience of structured finance platforms across front, middle, and back office systems · Own and manage incidents, service requests, and problem tickets with full accountability for SLA adherence and business impact · Its L1/L2 support across the application stack (Windows, Unix/Linux, SQL, middleware, APIs, Java-based systems · Perform deep root cause analysis (RCA) and drive permanent fixes in collaboration with development teams · Apply strong troubleshooting and analytical skills to resolve complex production issues quickly and effectively · Drive automation, monitoring improvements, and continuous efficiency gains to reduce manual effort and enhance platform reliability · Work closely with business and cross-functional teams with clear ...