Behind every great customer experience is an amazing employee experience. At Zendesk, we are on a mission to power exceptional service for every person on the planet — and that starts from the inside out.

We are looking for a Service Management Solutions Specialist to be the champion for our Service Management business — across every function an enterprise serves, from IT and HR to Facilities, Finance, Legal, and Procurement. This is a hybrid role that blends genuine technical depth with real sales ownership. You will carry a number and drive deals to close, and you will personally own the technical conversation — running discovery, connecting the customer challenges to our solution, and demonstrating it with authority. If you love the thrill of B2B SaaS sales but also love solving complex service management problems and being the person the room turns to when the questions get tech...