Overview
Under general supervision, the Senior Permit Technician is responsible for leading a team of permit technicians and customer service representatives through the day-to-day operations of the permitting process. Using IPS and other software as needed, this position will be responsible for ensuring the permitting process is running effectively and efficiently while maintaining a cohesive team.
Responsibilities
Provides direct supervision to a team of Permit Technicians and Customer Services Representatives. Ensures compliance with department policies and performance standards. Acts as first approver on permit issues raised by customersProvides intake, review, processing, and issuance services related to Development Services business practices. Ensures all documents necessary for permit intake and issuance are submitted, reviewed, and completedProvides customers with real time interaction relating to permitting information. As...