Job Description:

Senior Patient Advisor

King Edward VII's Hospital, 5-10 Beaumont Street, Marylebone, London W1G 6AA

Permanent (37.5hrs) On-Site (Monday-Friday)

Salary:- £32,930pa + Fantastic Benefits

How you’ll help us make health happen.

As a Senior Patient Advisor, you'll play a vital role in delivering an exceptional patient experience from first enquiry through to appointment and admission. Acting as a trusted point of contact, you'll support patients with empathy, professionalism and understanding, providing clear guidance on services, treatments, consultants and pricing. You'll help patients access the care they need quickly and confidently while ensuring every interaction is handled with compassion and confidentiality.

As a senior member of the Contact Centre team, you'll also support colleagues, help maintain high service standards and work closely with consultants and practice teams to ensure a se...