We are currently looking for Senior Order Management & Billing Specialist to join our Penang & global Finance team! The team consists of 5 members in Penang and reporting to the Senior Manager. In this role, you will be an integral part of both the local and global Finance teams.
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e Summary
This role is responsible to ensure accurate and timely management of orders and credits from sales through to invoicing working closely with our internal Sales, Support, Billing and Collections teams. The successful candidate will be expected to follow Clarivate’s order processing and billing policies and procedures and is a team player with the ability to work across departments.
Role Responsibilities
Reporting into the functional lead you will be responsible for the following:
Manage the end-to-end order management process, including order entry, tracking, fulfilment, and billing
Collaborate with internal teams, including sales, finance, and customer servic...