Join Johnson & Johnson as a Senior Operations Lead specializing in Field Services in Toronto, Ontario. Drive operational efficiency and customer satisfaction in the medical device service environment.
This pivotal role involves transforming business growth strategies into effective workforce models and operational infrastructures. Your leadership in overseeing service budgets, developing Field Service Engineers, and ensuring compliance with health regulations will significantly impact DePuy-Synthes' success in Canada. You will serve as a critical link between Technical Service and Commercial leadership.
Key Responsibilities:
• Translate business growth plans into scalable service strategies
• Manage operational risk assessments and mitigation planning
• Allocate resources effectively in support of clinical priorities
• Supervise team training, performance management, and talent development
• Evaluate and optimize national service processes for efficiency
Require...