Job Description A team of computer operators, performing 24 x 7 shift duty on rotation, responsible for running day-to-day computer operations and performing helpdesk functions in our Data Centre which runs multi-platform systems on Mainframe, AS/400, UNIX, WinNT, etc, running Production and Development environments.
Your Responsibilities Include
Monitor various monitoring facilities for software and hardware including operating systems, application systems, ATM and network equipment, and react to exceptions in accordance to Standard Operating Procedures
Monitor application job flow which are scheduled by job scheduling software, and react to exceptions in accordance to Standard Operating Procedures
Perform reports printing and distribution
Manage IT-related incidents and problems reported via phone call or e-mail from UOB staff
Maintain Incident Logs for incidents and problems for all software, hardware and applications being monitoring
Perform job submission, bac...