Job Purpose

• Complete Business Banking cash and trade channel setups as a Maker in electronic systems i.e. Fab Online iBanking etc.
• Ensure high quality and efficient processing of new and maintenance requests in bank systems at minimal errors (firsttimeright setup).
• Setup and maintain electronic filing systems for records correspondence and other material.
• Provide daily and weekly statistics of inflow outflow and rejections.
• Review and respond to the assigned/relevant setup/maintenance related emails within 24 to 48 hours.
• Accept/Reject allocated BPMS tickets based on the quality/completeness & correctness of the application received from BBG Relationship Managers.
• Improve the turnaround time reduce operational errors while process setups both new and maintenance.

Key Accountability

SERVICE

• Ensure that all requests received are attended promptly and efficient...