Adapt and maintain standard firewall, load-balancer, proxy and DDI architectures and ensure supporting documentation is accurate.
Maintain platforms (software and hardware lifecycle management) for all technology described above.
Identify FW issues related to access policy, NATing rules and routing.
Troubleshoot issues relating to VPN, both for site to site and user remote access perimeters.
Support and troubleshoot all requests relative to load-balancing estate, including but not limited to virtual server management, pools and nodes management, protocol profiles customization.
Internet access request management including additions to proxy whitelist/blacklists, exception waiver process management and follow up, liaison with proxy SMEs when policy section changes or updates required.
Troubleshoot all internet access reported incidents.