Summary of Role

We are seeking highly skilled Senior Network Engineers to be based onsite, providing Tier 2/3 technical support and augmenting the current permanent support team. The role will primarily focus on first-line support call resolution, while also contributing to network projects, design, implementation, and operations.

The successful candidates will play a key role in managing and supporting local area networks (LAN), wide area networks (WAN), and Cisco ACI data centre environments, ensuring high availability, security, and optimal performance.

Responsibilities

• Provide Tier 2/3 network support and troubleshoot complex incidents.
• Support 1st line service desk calls and ensure timely resolution.
• Participate in network projects, including design, deployment, and upgrades.
• Perform configuration, implementation, and maintenance of network infrastructure.
• Manage and support Cisco ACI environme...