Senior Network Engineer

Company

Staff Solutions

Location

Gqeberha, Eastern Cape

Type

Permanent

            Key Responsibilities
 
Network Operations

Manage senior network support, including escalations and complex troubleshooting

Ensure network reliability across diverse environments

VoIP & Telephony

Monitor VoIP systems (physical & virtual) using dashboards and alerts

Conduct call quality investigations and performance optimisation

Support provisioning, automation, and system maintenance

Contribute to R&D initiatives (e.g., codec optimisation, system enhancements)

Manage VPN technologies (e.g., WireGuard)

Problem Management & Escalations

Lead investigations into recurring issues and trends

Support escalation overflow and high-priority incidents

Step in to oversee Tier 1 operations when required

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