Overview
At Intuit, the Senior Manager, Partner Customer Success is the architect behind the individuals who lead our most influential accounting partnerships. Your mission is to build, coach, and scale a team of PCSMs who move beyond the launch phase to become indispensable strategic anchors for high-value firms. You will ensure your team successfully connects the dots between a firm's business goals and the full breadth of the Intuit ecosystem, driving deep platform adoption and identifying expansion opportunities that transform IES into a firm's primary growth engine.
Responsibilities

* Post-Implementation Maturity: Lead the team in transitioning firms from newly onboarded to fully optimized. Focus on deep-tier feature adoption and workflow integration that cements IES as the firm's operational bedrock.
* Partner Enablement & Scale: Coach the team to build scalable train-the-trainer enablement programs. Equip firm leadership with the expertise and resources they need...