Location: Kuala Lumpur, MY, MY
Global Business Unit: OTH
Job Function: Information Technology
Requisition Number:
Description:
Group Business Services Manager
Job Summary
The Group Business Services Manager is responsible for overseeing the operational performance and excellence, simplification, modernmization and continuous improvement of enterprise applications across Trade Promotion Management (TPM), Accounts Payable (AP) Automation, Enterprise Content Management (ECM), and Promotion Management platforms. Manages vendor relationships, ensures compliance with audit and IT standards, and drives efficient service delivery to Business Units, Finance, and Supply Chain.
The manager ensures high application uptime, effective incident resolution, optimized support processes, and strong user satisfaction while application support and operation...